SHIPPING

Delivery options

AsterSpring Malaysia are happy to offer free delivery throughout Malaysia for purchases at RM200 and above.

Shipping fees for purchases below RM200 in Malaysia are as follows:

Shipping Method Shipping Fees Delivery Period
Standard Delivery: West Malaysia RM15 3-5 Business Days
Standard Delivery: East Malaysia RM25 3-7 Business Days

Please note:

  1. Once orders are placed, they are not able to be edited, added to or cancelled.
  2. The minimum purchase for free delivery is net of any discounts.
  3. Shipping times are a guideline. Delivery times may be slightly longer during peak periods / holidays due to courier delivery issues and / or other unforeseen or unavoidable circumstances.

ORDER TRACKING

You will receive notification of your courier tracking information once your order has been processed.

If you have not received your order within 7 working days, please contact your AsterSpring centre where you made your purchase so our team can assist you.

INTERNATIONAL SHIPPING

AsterSpring Malaysia offers free shipping to Singapore for purchases at RM500 and above.

Shipping fees for purchases below RM500 in Singapore are as follows:

Shipping Method Shipping Fees Delivery Period
Standard Delivery: Singapore RM30 3-14 Business Days

Please note: 

  1. Once orders are placed, they are not able to be edited, added to or cancelled
  2.  The minimum purchase for free delivery is net of any discounts.
  3. Shipping times are a guideline. Delivery times may be slightly longer during peak periods / holidays due to courier delivery issues and / or other unforeseen or unavoidable circumstances.
  4. Any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient. Your local customs office will be able to assist you with any further information regarding taxes, duties and customs

ORDER TRACKING

You will receive notification of your courier tracking information once your order has been processed.

If you have not received your order within 14 working days, please contact your AsterSpring centre where you made your purchase so our team can assist you.